Run the floor from one command view.
See who’s missing, what’s overdue, and what’s getting worse — with the next action to take.
Built for the person running the facility day to day.
The page opens on work you can assign, reply to, remediate, or escalate today.
What’s live vs. requires integration
This page. Use it to understand the facility-administrator operating story before a demo.
Live facility dashboards require customer access, authentication, and mapped data feeds.
Coverage, compliance, reviews, revenue, and throughput feeds are scoped during pilot setup.
Regional and VP Ops rollups remain visible but are fed by verified facility-administrator actions.
Where ER Admin OS fits with the other surfaces
ER Admin OS is the operations primary surface. Dr. Vita Scribe is the clinical documentation surface, and Clinical Copilot reviews artifacts after a draft or operational signal exists. Best operations demo: the facility-admin path runs shift alerts → staffing gaps → compliance task → action summary.
Five auditable decisions, every shift
The four start-path queues above expand into a practical path from signal to owner to approval-gated action. Each decision carries its evidence and its next press.
- In pilot-scoped deployments, tasks show source evidence, last update, and confidence when feeds are mapped.
- Every task asks for an owner, due time, and acceptance criteria.
- Regional leaders see whether the action was accepted, delayed, or verified.
Lab-certification covers CLIA requirements; corrective-action covers CAPA follow-up.
01Who is missing?
Unfilled triage RN, provider, tech, and floor coverage gaps for the next shift.
Who is missing?
Unfilled triage RN, provider, tech, and floor coverage gaps for the next shift.
Schedule source, call-out reason, patient volume, and minimum-staffing rule.
Press Open coverage plan, assign an owner, and document the accepted gap or backfill.
02What compliance item is overdue?
Expiring license, missed training, lab-certification task, credentialing item, or corrective-action checkpoint.
What compliance item is overdue?
Expiring license, missed training, lab-certification task, credentialing item, or corrective-action checkpoint.
Requirement, due date, responsible role, prior reminders, and policy artifact.
Press Assign remediation, attach proof, and keep the item in queue until verified.
03Which review needs reply?
New low-star review, unresolved patient complaint, or reputation trend with no response.
Which review needs reply?
New low-star review, unresolved patient complaint, or reputation trend with no response.
Review text, source, sentiment driver, facility context, and approved response guidance.
Press Draft reply, route for approval when needed, and log the closed-loop outcome.
04What is getting worse today?
Rising wait time, left-before-being-seen risk, boarding pressure, denial risk, or staff strain.
What is getting worse today?
Rising wait time, left-before-being-seen risk, boarding pressure, denial risk, or staff strain.
Freshness timestamp, metric movement, comparison baseline, and cited contributing signals.
Press Escalate play, note the trigger, and verify whether the trend reversed.
05What action needs human review and ownership?
Ranked daily task with owner, due time, expected impact, and evidence confidence.
What action needs human review and ownership?
Ranked daily task with owner, due time, expected impact, and evidence confidence.
Every recommendation links back to staffing, compliance, reputation, revenue, or throughput data.
Press Accept, Reassign, Snooze with reason, or Export action summary for leadership.
Why operators trust it
Evidence behind every signal, an owner on every action, and verification before anything rolls up to leadership.
No insight without citations. Each task shows its source feed, last-updated timestamp, and a confidence gate before it reaches the queue.
- Definitions, freshness, and lineage per KPI
- Insights cite the metric and the artifact
Every task asks for an owner, a due time, and acceptance criteria, so a recommendation becomes accountable work rather than a dashboard number.
- Owner + due date + acceptance criteria
- Approval gate where policy requires it
Leaders see whether each action was accepted, delayed, or verified. Executive categories stay intact as rollups of verified frontline work.
- Before/after impact and ROI tracking
- Regional + VP Ops views fed by real actions
We’ll scope the first facility workflow, identify the data feeds, and keep the pilot grounded in evidence, ownership, and reviewed actions.