Urgent Care Use Case

Reduce time-to-note with voice intake → structured drafts → clinician review

Built for high-throughput urgent care workflows. The system interviews, structures, and flags risk—then hands off an auditable draft for clinician review. It does not diagnose, treat, prescribe, or replace clinician judgment.

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Artifact previewStatus scoped per artifact

Urgent care artifact bundle

AI captures the encounter and drafts notes + discharge instructions.

Step 01

Capture

Voice intake

Step 02

Structure

Safety flags

Step 03

Draft

SOAP + AVS

Step 04

Review

Clinician edits

Intake packet

Requires integration

HPI + ROS highlights

Order-review discussion cues

Prototype

Assistive suggestions for clinician review

Draft discharge AVS

Requires integration

Patient summary draft for clinician review

pilot measured time-to-note

review-ready triage clarity

Workflow snapshot

Rapid intake

Voice or text intake aligned to urgent care flow.

Safety review routing

Red-flag escalation prompts for clinician review.

Draft outputs

SOAP, order considerations, and discharge drafts.

Clinician review

Edit + acceptance workflow with audit trail.

Intake packet

HPI timeline + ROS highlights.

draft

Order considerations

Guardrailed review cues with rationale.

review

Discharge packet

Plain-language AVS summary draft for clinician review.

review

Workflow + outputs

Voice symptom interview to capture chief complaint, HPI, ROS, meds, allergies, and context.

Safety review routing to surface possible red flags for clinician review.

Structured packet handoff with fields checked for internal consistency.

Clinician review in the cockpit with audit trail.

Outputs: SOAP note, draft order considerations, discharge/AVS draft.

Impact

Tracked in pilot

Time-to-note

Voice intake + structured drafts can be measured during a supervised pilot.

Impact

Clearer review

Triage clarity

Risk signals highlighted for rapid clinician review.

Impact

Standardized

Discharge quality

AVS drafts with safer, clearer instructions.

Module stack

Rapid intake

Voice or text interview aligned to urgent care flow.

Safety review routing

Review cues for red flags and emergency symptoms.

Clinical drafting

SOAP, order considerations, and discharge drafts with clinician gate.

Operational telemetry

Draft acceptance, turn time, and safety trigger metrics.

Artifacts your team sees

HPI timeline + ROS highlights

Structured patient story with quick clinical summary.

Order-review discussion cues

Guardrailed discussion cues with rationale and no auto-execution.

Discharge packet

Plain-language summary and follow-up instructions.

Implementation plan

Week 1: Templates

Urgent care note + discharge templates aligned to your practice.

Week 2: Pilot

Single-site rollout with daily QA and clinician feedback.

Week 3: Coverage

Expand to more providers + add orders + AVS.

Week 4: Optimize

Tighten risk routing and reduce documentation variance.

Scope & safety posture

Not emergency medicine; urgent symptoms trigger immediate guidance.
No diagnosis or dosing changes; outputs are drafts for clinician review.
Demo mode: avoid identifying information.

Pack snapshot

Workflow spine

Urgent care workflows tuned for speed, safety routing, and clinician review.

1
Rapid intake
Voice or text intake aligned to urgent care flow.
2
Safety review routing
Red-flag escalation prompts for clinician review.
3
Draft outputs
SOAP, order considerations, and discharge drafts.
4
Clinician review
Edit + acceptance workflow with audit trail.

Time-to-noteTriage clarityDraft acceptance

Artifacts

Intake packet

Requires integration

HPI timeline + ROS highlights.

Order considerations

Prototype

Guardrailed review cues with rationale.

Discharge packet

Prototype

Plain-language AVS summary draft for clinician review.

Workflow

1) Voice symptom interview (demo): collect chief complaint, HPI, ROS highlights, meds, allergies, and context.
2) Safety review routing: surface possible emergency/self-harm cues with red-flag prompts for clinician review; no autonomous triage or disposition decision.
3) Structured packet: JSON handoff with fields checked for internal consistency.
4) Clinician review: edit/accept drafts in the cockpit (audit trail).
5) Outputs: SOAP note, order considerations, discharge/AVS draft.

Outputs (examples)

Structured intake

Chief complaint, HPI timeline, ROS highlights, meds, allergies, red flags.

Clinician note draft

SOAP formatted for urgent care with review-required gating.

Order considerations

Test/procedure considerations with rationale for clinician review only; no orders are placed or routed.

Discharge/AVS

Plain-language summary and follow-up instructions (safe, general).

Impact

Tracked in pilot

Time-to-note

Voice intake + structured drafts can be measured during a supervised pilot.

Impact

Clearer review

Triage clarity

Risk signals highlighted for rapid clinician review.

Impact

Standardized

Discharge quality

AVS drafts with safer, clearer instructions.

Module stack

Rapid intake

Voice or text interview aligned to urgent care flow.

Safety review routing

Review cues for red flags and emergency symptoms.

Clinical drafting

SOAP, order considerations, and discharge drafts with clinician gate.

Operational telemetry

Draft acceptance, turn time, and safety trigger metrics.

Artifacts your team sees

HPI timeline + ROS highlights

Structured patient story with quick clinical summary.

Order-review discussion cues

Guardrailed discussion cues with rationale and no auto-execution.

Discharge packet

Plain-language summary and follow-up instructions.

Implementation plan

1
Week 1: Templates
Urgent care note + discharge templates aligned to your practice.
2
Week 2: Pilot
Single-site rollout with daily QA and clinician feedback.
3
Week 3: Coverage
Expand to more providers + add orders + AVS.
4
Week 4: Optimize
Tighten risk routing and reduce documentation variance.

Scope & safety posture

This is not emergency medicine. If emergency symptoms appear, the system instructs the user to seek urgent care now.
No diagnosis or medication dosing changes. Outputs are drafts for clinician review.
Demo mode: avoid identifying information.

Pilot offer (practical)

We measure documentation-effort proxies, draft acceptance rates, and safety trigger rates. We’ll configure templates to match your site preferences, then review quality weekly with a clinician champion.

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Urgent care use case • clinician review required

Workflow spine

Urgent care workflows tuned for speed, safety routing, and clinician review.

1
Rapid intake
Voice or text intake aligned to urgent care flow.
2
Safety review routing
Red-flag escalation prompts for clinician review.
3
Draft outputs
SOAP, order considerations, and discharge drafts.
4
Clinician review
Edit + acceptance workflow with audit trail.

Time-to-noteTriage clarityDraft acceptance

Workflow

1) Voice symptom interview (demo): collect chief complaint, HPI, ROS highlights, meds, allergies, and context.

2) Safety review routing: surface possible emergency/self-harm cues with red-flag prompts for clinician review; no autonomous triage or disposition decision.

3) Structured packet: JSON handoff with fields checked for internal consistency.

4) Clinician review: edit/accept drafts in the cockpit (audit trail).

5) Outputs: SOAP note, order considerations, discharge/AVS draft.

Outputs (examples)

Structured intake

Chief complaint, HPI timeline, ROS highlights, meds, allergies, red flags.

Clinician note draft

SOAP formatted for urgent care with review-required gating.

Order considerations

Test/procedure considerations with rationale for clinician review only; no orders are placed or routed.

Discharge/AVS

Plain-language summary and follow-up instructions (safe, general).