Urgent Care Use Case
Reduce time-to-note with voice intake → structured drafts → clinician review
Built for high-throughput urgent care workflows. The system interviews, structures, and flags risk—then hands off an auditable draft for clinician review. It does not diagnose, treat, prescribe, or replace clinician judgment.
Artifact previewStatus scoped per artifact
Urgent care artifact bundle
AI captures the encounter and drafts notes + discharge instructions.
Step 01
Capture
Voice intake
Step 02
Structure
Safety flags
Step 03
Draft
SOAP + AVS
Step 04
Review
Clinician edits
Intake packet
Requires integrationHPI + ROS highlights
Order-review discussion cues
PrototypeAssistive suggestions for clinician review
Draft discharge AVS
Requires integrationPatient summary draft for clinician review
pilot measured time-to-note
review-ready triage clarity
Workflow snapshot
01
Rapid intake
Voice or text intake aligned to urgent care flow.
02
Safety review routing
Red-flag escalation prompts for clinician review.
03
Draft outputs
SOAP, order considerations, and discharge drafts.
04
Clinician review
Edit + acceptance workflow with audit trail.
Intake packet
HPI timeline + ROS highlights.
draft
Order considerations
Guardrailed review cues with rationale.
review
Discharge packet
Plain-language AVS summary draft for clinician review.
review
Workflow + outputs
Voice symptom interview to capture chief complaint, HPI, ROS, meds, allergies, and context.
Safety review routing to surface possible red flags for clinician review.
Structured packet handoff with fields checked for internal consistency.
Clinician review in the cockpit with audit trail.
Outputs: SOAP note, draft order considerations, discharge/AVS draft.
Impact
Impact
Tracked in pilot
Time-to-note
Voice intake + structured drafts can be measured during a supervised pilot.
Impact
Clearer review
Triage clarity
Risk signals highlighted for rapid clinician review.
Impact
Standardized
Discharge quality
AVS drafts with safer, clearer instructions.
Module stack
Rapid intake
Voice or text interview aligned to urgent care flow.
Safety review routing
Review cues for red flags and emergency symptoms.
Clinical drafting
SOAP, order considerations, and discharge drafts with clinician gate.
Operational telemetry
Draft acceptance, turn time, and safety trigger metrics.
Artifacts your team sees
HPI timeline + ROS highlights
Structured patient story with quick clinical summary.
Order-review discussion cues
Guardrailed discussion cues with rationale and no auto-execution.
Discharge packet
Plain-language summary and follow-up instructions.
Implementation plan
1
Week 1: Templates
Urgent care note + discharge templates aligned to your practice.
2
Week 2: Pilot
Single-site rollout with daily QA and clinician feedback.
3
Week 3: Coverage
Expand to more providers + add orders + AVS.
4
Week 4: Optimize
Tighten risk routing and reduce documentation variance.
Scope & safety posture
- Not emergency medicine; urgent symptoms trigger immediate guidance.
- No diagnosis or dosing changes; outputs are drafts for clinician review.
- Demo mode: avoid identifying information.
Pack snapshot
Workflow spine
Urgent care workflows tuned for speed, safety routing, and clinician review.
- 1Rapid intakeVoice or text intake aligned to urgent care flow.
- 2Safety review routingRed-flag escalation prompts for clinician review.
- 3Draft outputsSOAP, order considerations, and discharge drafts.
- 4Clinician reviewEdit + acceptance workflow with audit trail.
Time-to-noteTriage clarityDraft acceptance
Artifacts
Intake packet
Requires integrationHPI timeline + ROS highlights.
Order considerations
PrototypeGuardrailed review cues with rationale.
Discharge packet
PrototypePlain-language AVS summary draft for clinician review.
Workflow
- 1) Voice symptom interview (demo): collect chief complaint, HPI, ROS highlights, meds, allergies, and context.
- 2) Safety review routing: surface possible emergency/self-harm cues with red-flag prompts for clinician review; no autonomous triage or disposition decision.
- 3) Structured packet: JSON handoff with fields checked for internal consistency.
- 4) Clinician review: edit/accept drafts in the cockpit (audit trail).
- 5) Outputs: SOAP note, order considerations, discharge/AVS draft.
Outputs (examples)
Structured intake
Chief complaint, HPI timeline, ROS highlights, meds, allergies, red flags.
Clinician note draft
SOAP formatted for urgent care with review-required gating.
Order considerations
Test/procedure considerations with rationale for clinician review only; no orders are placed or routed.
Discharge/AVS
Plain-language summary and follow-up instructions (safe, general).
Impact
Tracked in pilot
Time-to-note
Voice intake + structured drafts can be measured during a supervised pilot.
Impact
Clearer review
Triage clarity
Risk signals highlighted for rapid clinician review.
Impact
Standardized
Discharge quality
AVS drafts with safer, clearer instructions.
Module stack
Rapid intake
Voice or text interview aligned to urgent care flow.
Safety review routing
Review cues for red flags and emergency symptoms.
Clinical drafting
SOAP, order considerations, and discharge drafts with clinician gate.
Operational telemetry
Draft acceptance, turn time, and safety trigger metrics.
Artifacts your team sees
HPI timeline + ROS highlights
Structured patient story with quick clinical summary.
Order-review discussion cues
Guardrailed discussion cues with rationale and no auto-execution.
Discharge packet
Plain-language summary and follow-up instructions.
Implementation plan
- 1Week 1: TemplatesUrgent care note + discharge templates aligned to your practice.
- 2Week 2: PilotSingle-site rollout with daily QA and clinician feedback.
- 3Week 3: CoverageExpand to more providers + add orders + AVS.
- 4Week 4: OptimizeTighten risk routing and reduce documentation variance.
Scope & safety posture
- This is not emergency medicine. If emergency symptoms appear, the system instructs the user to seek urgent care now.
- No diagnosis or medication dosing changes. Outputs are drafts for clinician review.
- Demo mode: avoid identifying information.
Pilot offer (practical)
We measure documentation-effort proxies, draft acceptance rates, and safety trigger rates. We’ll configure templates to match your site preferences, then review quality weekly with a clinician champion.
Urgent care use case • clinician review required